How Your Personal Information Is Collected
We collect Personal Information that you voluntarily give or have given through some other direct contact from you. When you access our website, we may also passively or automatically collect additional Personal Information and non-personally identifiable data regarding the means you use to access our website and the content you view when you use our website, for example, via cookies on our website and/or device fingerprinting.
Requests for Unit Quotes
If you request a unit price quote, you may be asked to provide Personal Information such as your name, address, telephone number, zip code, email address and other transactional information related to the desired unit purchase. Your Personal Information may be used to contact you with the requested quote or to request additional information. While not required, you may voluntarily provide financial information so that a determination can be made regarding units that meet the parameters of your requested unit quote or your pre-qualification for financing, if interested.
Monthly Payment Calculations
If you use the digital retailing tool to calculate your estimated monthly payment, you are not required to provide Personal Information unless you decide to contact the dealer to obtain additional information about the unit you are interested in. If you decide to contact the dealer, you will be asked to provide your name, email address, shipping address and phone number. Your Personal Information will be used to contact you regarding your inquiry.
Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic and geographic information for aggregate use. IP addresses are only linked to Personal Information if you submit a form requesting additional information.
Surveys and Contests
From time to time, this website may offer contests or request information from you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Participation in these surveys or contests is completely voluntary and you are not obligated to disclose the Personal Information requested such as your name, email address, mailing address, or demographic information (i.e., age, zip code). If you elect to participate in a contest, the contact information provided will only be used to notify the winners and award prizes. Survey information will only be used for purposes of monitoring or improving the use and satisfaction of this website.
YouTube
Our website may access or use YouTube API Services. By using these services, you agree to be bound by YouTube’s Terms of Service and the Google Privacy Policy . Use of YouTube’s API Services through our website may result in the creation and storage of a token allowing the upload of videos for our users. Users will log into Google API’s using the OAuth 2.0 protocol. After logging in, the user may grant permission for us to access
Authorized Data in the form of a token that permits us access to the user’s video feed for the purpose of posting user videos. Users can revoke access to their Authorized Data via the Google security settings page . Users may contact [email protected] with any questions or concerns about our privacy practices.
Information We Collect Through Automatic Data Collection Technologies As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
Store information about your preferences, allowing us to customize our website
according to your individual interests.
Speed up your searches.
Recognize you when you return to our website.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). Our website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
Cookies can be used for various purposes such as to detect whether your device has accessed a particular online service before. We use cookies on pages to make your visit to our website more enjoyable and to enable the use of certain functions, including the ability to identify units that has been previously viewed on your device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website. For information about managing your privacy and security settings for cookies, see Opt-Out & Unsubscribe below.
Web Beacons. Pages of our website and our emails may contain small electronic f iles known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Use of Your Personal Information
We may use or disclose the Personal Information we collect for one or more of the following business purposes:
● to operate our website and deliver the products and/or services you have
requested, and for marketing purposes. If you do not provide Personal
Information we ask for, it may delay or prevent us from providing products and/or
services to you.
● for more than one legitimate interest depending on the specific purpose for
which we are using your Personal Information. For example, if you complete an
online purchase, we may collect your information to perform our contract with
you, but we may also maintain your Personal Information after your transaction is
complete so that we can quickly and easily respond to any questions about your
order. As a result, our collection and processing of your Personal Information is
based upon your consent, our need to perform a contract, our obligations under
law, and/or our legitimate interest in conducting our business. A legitimate
interest is when we have a business or commercial reason to use your
information, so long as this is not overridden by your own rights and interests.
● to help diagnose problems with our server, administer the website, conduct
attribution reporting, personalize user experiences (including advertising or
certain targeted features, such as showcasing previously viewed units), and
compile broad statistical data.
● to share data with trusted partners or advertisers to help perform statistical
analysis, to perform ad measurement services on our behalf, send you email or
postal mail, provide customer support, to arrange for deliveries, or for marketing
purposes. All such third parties are prohibited from using your Personal
Information except to provide these services to us, and they are required to
maintain the confidentiality of your information.
● may share Personal Information with third parties or allow them to collect
Personal Information from our website or services if those third parties are
authorized service providers or business partners who have agreed to our
contractual limitations as to their retention, use, and disclosure of such Personal
Information.
● to share lead data or analytics with original equipment manufacturers with whom
we partner. This data may be shared with original equipment manufacturers so
they can perform statistical analysis and measure dealer performance.
● to create, maintain, customize, and secure your account with us.
● to inform you of other products or services available from us or our affiliates.
● to contact you via surveys to conduct research about your opinion of current
services or of potential new services that may be offered.
● to assist you in locating a unit or dealer near you.
● to respond to you regarding the reason you contacted us, or future marketing.
Unless you ask us not to, we may contact you via phone or email in the future to
tell you about specials, new products or services, changes to this Privacy Policy,
or to send you website and service announcement updates which contain
important information about the service. We may also communicate with you to
provide requested services and in regard to issues relating to their account via
e-mail or phone.
● certain navigational information about where you go on our website, in order to
determine what services or products are the most popular. This data is used to
deliver customized content and advertising within our website to customers
whose behavior indicates that they are interested in a particular subject area.
Such information is gathered by us in the aggregate and will not be associated
with a specific individual except in connection with specific services and
operations such as attribution reporting and maintenance of customer accounts.
● to respond to law enforcement requests and as required by applicable law, court
order, or governmental regulations.
● As described to you when collecting your Personal Information or as otherwise
set forth in the CCPA or CPRA
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see the How to Exercise Your Rights and Contact Information section below.
Who We Share Your Personal Information With We do not sell, rent or lease our customer lists to third parties. We may share your Personal Information with:
● Our affiliates;
● Service providers we use to help deliver our services to you, such as payment
service providers;
● to share data with trusted partners or advertisers to help perform statistical
analysis, send you email or postal mail, provide customer support, to arrange for
deliveries, or for marketing purposes. All such third parties are prohibited from
using your Personal Information except to provide these services to us, and they
are required to maintain the confidentiality of your information.
● Other third parties we use to help us run our business, such as marketing
agencies and data aggregators;
● Third parties approved by you, including social media sites you choose to link
your account to or third-party payment providers;
In the preceding twelve (12) months, we’ve disclosed the following categories of
Personal Information for a business purpose:
● Category A: Identifiers.
● Category B: Personal information that identifies, relates to, describes, or is
capable of being associated with, a particular individual.
● Category C: Commercial information.
● Category D: Internet or other similar network activity.
● Category E: Geolocation data.
● Category F: Professional or employment-related information.
● Category G: Inferences drawn from other Personal Information.
If we are required to do so by law, or in the good faith belief that such action is
necessary, we will disclose your Personal Information, without notice, to: (a) conform to
the edicts of the law or comply with legal process served on our company or the
website; (b) protect and defend the rights or property of our company; and (c) act under
exigent circumstances to protect the personal safety of users of our website, or the
public.
Data Retention
We retain Personal Information we collect from you for the period of time that is
necessary to fulfill the purposes outlined in this Privacy Policy (for example, to provide
you with a service you have requested or to comply with applicable legal, tax or
accounting requirements), unless a longer retention period is required or permitted by
law.
Access to Third Party Websites
This website may contain links to other sites. Please be aware that we are not
responsible for the privacy practices of such other sites. We encourage our users to
read the privacy statements of every website that collects personally identifiable
information. This privacy statement applies solely to information collected by this
website.
Security
We take precautions to protect your information. When you submit sensitive information
via our website, your information is protected both online and offline. Whenever we
collect sensitive information, that information is encrypted and transmitted to us in a
secure way. We do not collect sensitive Personal Information in online forms you may
voluntarily complete to indicate your interest in a unit or service. The computers and
servers in which we store Personal Information are kept in a secure environment.
Children Under Sixteen
We believe that it is especially important to protect children’s privacy online. We do not
knowingly collect Personal Information from children under the age of sixteen,
regardless of the source. Nor do we share with any third party for any purpose
whatsoever Personal Information from website visitors younger than sixteen years of
age. If you are under the age of sixteen, you must ask your parent or guardian for
permission to use this website.
Your Rights
You may have certain rights relating to your personal information, subject to local data
protection laws. Depending on applicable state or federal laws these rights may include
the right to:
● Access your personal information held by us;
● Learn more about how we process your personal information;
● Have us correct inaccurate personal information;
● Erase or delete your personal information;
● Restrict our processing of your personal information;
● Receive the personal information you provided to us;
● Transfer your personal information to another controller, to the extent possible;
● Object to any processing of your personal information;
● Opt out of certain disclosures of your personal information to third parties;
● If you’re under the age of 16, or such other applicable age of consent for privacy
purposes in relevant individual jurisdictions, opt in to certain disclosures of your
personal information to third parties;
● Not be discriminated against for exercising your rights described in this Section;
● Not be subject to a decision based solely on automated processing (including
profiling) that produces legal effects concerning you or similarly significantly
affects you; and
● Withdraw your consent at any time (to the extent we base processing on
consent), without affecting the lawfulness of the processing based on such
consent before its withdrawal.
For Oregon Residents, at our option, we may provide you with a list of specific third
parties, other than natural persons, to which we have disclosed personal data.
Where we process your personal information for direct marketing or targeted
advertising purposes, you can exercise your right to opt-out at any time to such
processing without having to provide any specific reason for such objection.
To exercise your rights, please see the information in the “How to Contact Us” Section
below. Your personal information may be processed in responding to these rights. We
try to respond to all legitimate requests within one month unless otherwise required by
law, and will contact you if we need additional information from you in order to honor
your request or verify your identity. Occasionally it may take us longer than a month,
taking into account the complexity and number of requests we receive.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving
announcements of certain information at any time. Users may opt-out of receiving
marketing communications from us by contacting us via email at
[email protected] or call us toll-free at 888-263-7201. Users may also
unsubscribe from newsletters by using the unsubscribe link at the bottom of the
newsletter. Universal Opt-Out Mechanisms will be honored to opt you out of the
collection of your Personal Information for targeted advertising purposes. Alternatively,
if you wish to opt-out of the use of your Personal Information for targeted advertising
purposes, you may update your preferences by visiting the “Your Privacy Choices” link in
the website footer.
SMS Texting Services
By providing your phone number, you consent to receive SMS messages from us. The
information you consent to share in relation to our SMS texting service may be used to
send you text notifications, conversational texts related to your inquiry, marketing
messages, and requests for reviews. No mobile information will be shared with third
parties or affiliates for marketing or promotional purposes. Information sharing to
subcontractors in support services (e.g., customer service) is permitted. Message
frequency varies per user. Message and data rates may apply. Text HELP for help. Text
STOP to unsubscribe. Carriers are not liable for delayed or undelivered messages.
Accessing this Website
This website is hosted on servers located in the United States. As such, your connection
will be through and to servers located in the United States. Any Personal Information
you provide during your visit will be processed and maintained on our web servers and
other internal systems located within the United States. By using this website, you
consent to the collection and use of your anonymous data, Personal Information, and/or
form submissions for the purposes of analytics and/or advertising.
Updates to this Privacy Policy
We reserve the right to change and update this Privacy Policy. These changes will be
made when appropriate, and in a timely manner. We encourage you to examine our
Privacy Policy from time to time to ensure you are aware of any changes we may have
made. Your continued use of our website following an update to the Privacy Policy
indicates your agreement to the same.
How to Exercise Your Rights and Contact Information
If your Personal Information changes (i.e., email address, mailing address), or if you no
longer desire to receive information from us, we will endeavor to correct, update, or
remove your Personal Information from our records. If you have any questions or
comments about this Privacy Policy, the ways in which we collect and use your
information described above, your choices and rights regarding such use, or wish to
appeal a decision, please do not hesitate to contact us at [email protected].
● If you contact us directly via email, please include the name of the dealership in
your email.
○ We may require that you provide us with certain information in order to
verify your identity. We may ask you to provide:
● Enough information to identify you (e.g. your full name, email address and phone
number)
● A description of what right you want to exercise and the information to which
your request relates.
● You may also opt out of receiving promotional communications at any time by
using the “unsubscribe” link in emails or “STOP” number in texts.
● To opt-out of the use of your Personal Information for targeted advertising
purposes, you may update your preferences by visiting the “Your Privacy Choices”
link in the website footer.
If you wish to exercise your rights under applicable privacy laws, please contact us at
[email protected] or call 888-263-7201.
If we’re not able to verify your identity or verify that the person making the request is the
person about whom we collected the information, we are not obligated to make a data
access or data portability disclosure.
Any Personal Information we collect from you to verify your identity in connection with
your request will be used solely for the purposes of verification.
To further assist you in exercising your rights regarding the collection and use of your
Personal Information:
● You can find out how to manage or delete the information Meta collects by
visiting: Meta Privacy Policy – Privacy Center | Manage your privacy on Facebook,
Instagram and Messenger
● You can opt out of Google user-based advertising functions by visiting: Ad
Settings (google.com)
Privacy Notice for California Residents
This section applies solely to all visitors, users, and others who reside in the State of
California and is provided compliance with the California Consumer Privacy Act, as
amended by the California Privacy Rights Act (“CCPA”). Any terms defined in the CCPA
have the same meaning when used in this Notice.
Under the CCPA, we are required to disclose whether we sell Personal Information. We
do not sell Personal Information, but we may share Personal Information with third
parties or allow them to collect Personal Information from our website or services if
those third parties are authorized service providers or business partners who have
agreed to our contractual limitations as to their retention, use, and disclosure of such
Personal Information, or if you direct us to disclose your Personal Information to third
parties.
California law grants you the right to know:
● The categories of Personal Information we have collected about you;
● The categories of sources from which the Personal Information is collected;
● Our business or commercial purpose for collecting Personal Information;
● The categories of third parties with whom we share Personal Information, if any;
and
● The specific pieces of Personal Information we have collected about you.
Please note that we are not required to:
● Retain any Personal Information about you that was collected for a single
one-time transaction if, in the ordinary course of business, that information about
you is not retained;
● Reidentify or otherwise link any data that, in the ordinary course of business, is
not maintained in a manner that would be considered Personal Information; or
● Provide the Personal Information to you more than twice in a 12-month period.
In connection with any Personal Information, we may share, or disclose to a third party
for a business purpose, you have the right to know the categories of Personal
information that we:
● sold or shared and the categories of the third parties we may have sold or shared
Personal Information to; and/or
● disclosed about you for a business purpose and the categories of third parties
with whom your personal information may have been shared.
Under CCPA and certain other privacy and data protection laws, as applicable, you have
the right to opt-out of the sale or sharing of your Personal Information and the right to
opt-out of the use or disclosure of your sensitive Personal Information. If you exercise
your right to opt-out, we will refrain from selling or sharing your Personal Information or
disclosing your sensitive Personal Information, unless you subsequently provide
express authorization for the sale, sharing, or disclosure of your Personal Information.
To opt-out of the disclosure of your Personal Information, please contact us at
[email protected] or call 888-263-7201.
Subject to certain exceptions set out below, on receipt of a verifiable request from you,
we will:
● Delete your Personal Information from our records; and
● Direct any service providers to delete your Personal Information from their
records.
● Please note that we may not delete your Personal Information if it is necessary
to:
● Complete the transaction for which the Personal Information was collected,
provide a good or service requested by you, or reasonably anticipated within the
context of our ongoing business relationship with you, or otherwise perform a
contract between you and us;
● Detect security incidents, protect against malicious, deceptive, fraudulent, or
illegal activity; or prosecute those responsible for that activity;
● Debug to identify and repair errors that impair existing intended functionality;
● Exercise free speech, ensure the right of another consumer to exercise his or her
right of free speech, or exercise another right provided for by law;
● Comply with the California Electronic Communications Privacy Act;
● Enable solely internal uses that are reasonably aligned with your expectations
based on your relationship with us;
● Comply with an existing legal obligation; or
● Otherwise use your Personal Information, internally, in a lawful manner that is
compatible with the context in which you provided the information.
You have the right to not be discriminated against by us because you exercised any of
your rights under the CCPA. As a result, we will not deny you goods or services for
exercising these rights, charge a different price for goods or services for exercising
these rights, provide a different level or quality of goods or services for exercising these
rights, or even suggest you’ll receive a different price or a different level or quality of
goods or services for exercising these rights.
For more information or to exercise your rights, please contact us by using the
information in the “How to Exercise Your Rights and Contact Information” section
above.
